{"id":4478,"date":"2021-03-29T17:13:57","date_gmt":"2021-03-29T10:13:57","guid":{"rendered":"https:\/\/mark.co.id\/sites\/?page_id=4478"},"modified":"2023-06-05T08:52:02","modified_gmt":"2023-06-05T01:52:02","slug":"banding-keluhan","status":"publish","type":"page","link":"https:\/\/mark.co.id\/sites\/certification\/banding-keluhan\/","title":{"rendered":"Banding dan Keluhan"},"content":{"rendered":"<p>[vc_row full_width=&#8221;stretch_row&#8221;][vc_column]\n\t\t\t<!-- START Half Slider LSP REVOLUTION SLIDER 6.1.5 --><p class=\"rs-p-wp-fix\"><\/p>\n\t\t\t<rs-module-wrap id=\"rev_slider_8_1_wrapper\" data-source=\"gallery\" style=\"padding:0;margin:0px auto;margin-top:0;margin-bottom:0;\">\n\t\t\t\t<rs-module id=\"rev_slider_8_1\" style=\"display:none;\" data-version=\"6.1.5\">\n\t\t\t\t\t<rs-slides>\n\t\t\t\t\t\t<rs-slide data-key=\"rs-46\" data-title=\"Slide\" data-thumb=\"\/\/mark.co.id\/sites\/wp-content\/uploads\/2021\/03\/Slider-LSP-2-05-1-100x50.png\" data-anim=\"ei:d;eo:d;s:600;r:0;t:fade;sl:d;\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" src=\"\/\/mark.co.id\/sites\/wp-content\/uploads\/2021\/03\/Slider-LSP-2-05-1.png\" title=\"Slider LSP 1\" width=\"2846\" height=\"1602\" data-parallax=\"14\" data-panzoom=\"d:10000;ss:100;se:100%;\" class=\"rev-slidebg\" data-no-retina>\n<!--\n\t\t\t\t\t\t\t--><rs-layer\n\t\t\t\t\t\t\t\tid=\"slider-8-slide-46-layer-1\" \n\t\t\t\t\t\t\t\tdata-type=\"text\"\n\t\t\t\t\t\t\t\tdata-color=\"#ffffff\"\n\t\t\t\t\t\t\t\tdata-rsp_ch=\"on\"\n\t\t\t\t\t\t\t\tdata-xy=\"x:785px;y:c;yo:-36px;\"\n\t\t\t\t\t\t\t\tdata-text=\"s:28;l:36;fw:700;a:center;\"\n\t\t\t\t\t\t\t\tdata-dim=\"h:46;\"\n\t\t\t\t\t\t\t\tdata-vbility=\"t,t,t,f\"\n\t\t\t\t\t\t\t\tdata-frame_0=\"tp:600;\"\n\t\t\t\t\t\t\t\tdata-frame_1=\"tp:600;e:Power2.easeInOut;st:500;sp:500;sR:500;\"\n\t\t\t\t\t\t\t\tdata-frame_999=\"o:0;tp:600;e:nothing;st:w;sR:8000;\"\n\t\t\t\t\t\t\t\tstyle=\"z-index:10;font-family:Montserrat;\"\n\t\t\t\t\t\t\t>& RAIH KOMPETENSIMU \n\t\t\t\t\t\t\t<\/rs-layer><!--\n\n\t\t\t\t\t\t\t--><rs-layer\n\t\t\t\t\t\t\t\tid=\"slider-8-slide-46-layer-16\" \n\t\t\t\t\t\t\t\tdata-type=\"text\"\n\t\t\t\t\t\t\t\tdata-color=\"#ffffff\"\n\t\t\t\t\t\t\t\tdata-rsp_ch=\"on\"\n\t\t\t\t\t\t\t\tdata-xy=\"x:785px;y:c;yo:-75px;\"\n\t\t\t\t\t\t\t\tdata-text=\"s:34;l:36;fw:700;a:center;\"\n\t\t\t\t\t\t\t\tdata-dim=\"h:46;\"\n\t\t\t\t\t\t\t\tdata-vbility=\"t,t,t,f\"\n\t\t\t\t\t\t\t\tdata-frame_0=\"tp:600;\"\n\t\t\t\t\t\t\t\tdata-frame_1=\"tp:600;e:Power2.easeInOut;st:500;sp:500;sR:500;\"\n\t\t\t\t\t\t\t\tdata-frame_999=\"o:0;tp:600;e:nothing;st:w;sR:8000;\"\n\t\t\t\t\t\t\t\tstyle=\"z-index:11;font-family:Montserrat;\"\n\t\t\t\t\t\t\t>DAFTAR SEKARANG \n\t\t\t\t\t\t\t<\/rs-layer><!--\n\n\t\t\t\t\t\t\t--><a\n\t\t\t\t\t\t\t\tid=\"slider-8-slide-46-layer-17\" \n\t\t\t\t\t\t\t\tclass=\"rs-layer rev-btn rev-hiddenicon\"\n\t\t\t\t\t\t\t\thref=\"https:\/\/mark.co.id\/sites\/wp-content\/uploads\/2021\/07\/F-PCP-01A-Form-Registrasi-Sertifikasi-Person-V2-R01.pdf\" target=\"_blank\" rel=\"nofollow\"\n\t\t\t\t\t\t\t\tdata-type=\"button\"\n\t\t\t\t\t\t\t\tdata-color=\"#ffffff\"\n\t\t\t\t\t\t\t\tdata-rsp_ch=\"on\"\n\t\t\t\t\t\t\t\tdata-xy=\"x:785px;y:265px;\"\n\t\t\t\t\t\t\t\tdata-text=\"w:normal;s:17;l:20;ls:1;\"\n\t\t\t\t\t\t\t\tdata-dim=\"minh:0px;\"\n\t\t\t\t\t\t\t\tdata-padding=\"t:12;r:20;b:12;l:20;\"\n\t\t\t\t\t\t\t\tdata-border=\"bos:solid;boc:#ffffff;bow:1px,1px,1px,1px;bor:2px,2px,2px,2px;\"\n\t\t\t\t\t\t\t\tdata-frame_0=\"x:-30px;\"\n\t\t\t\t\t\t\t\tdata-frame_1=\"e:Power0.easeIn;st:1290;sp:350;sR:1290;\"\n\t\t\t\t\t\t\t\tdata-frame_999=\"o:0;e:Back.easeIn;st:w;sR:7360;\"\n\t\t\t\t\t\t\t\tdata-frame_hover=\"c:#000;bgc:#fff;boc:#fff;bor:2px,2px,2px,2px;bos:solid;bow:1px,1px,1px,1px;sp:200;e:Power1.easeInOut;\"\n\t\t\t\t\t\t\t\tstyle=\"z-index:9;font-family:Roboto;text-transform:uppercase;\"\n\t\t\t\t\t\t\t>DOWNLOAD FORMULIR <i class=\"fa-download\"><\/i> \n\t\t\t\t\t\t\t<\/a><!--\n\n\t\t\t\t\t\t\t--><a\n\t\t\t\t\t\t\t\tid=\"slider-8-slide-46-layer-38\" \n\t\t\t\t\t\t\t\tclass=\"rs-layer rev-btn rev-hiddenicon\"\n\t\t\t\t\t\t\t\thref=\"#\" target=\"_blank\" rel=\"nofollow\"\n\t\t\t\t\t\t\t\tdata-type=\"button\"\n\t\t\t\t\t\t\t\tdata-color=\"#ffffff\"\n\t\t\t\t\t\t\t\tdata-rsp_ch=\"on\"\n\t\t\t\t\t\t\t\tdata-xy=\"x:785px;y:325px;\"\n\t\t\t\t\t\t\t\tdata-text=\"w:normal;s:17;l:20;ls:1;\"\n\t\t\t\t\t\t\t\tdata-dim=\"minh:0px;\"\n\t\t\t\t\t\t\t\tdata-padding=\"t:12;r:20;b:12;l:20;\"\n\t\t\t\t\t\t\t\tdata-border=\"boc:#ffffff;bow:1px,1px,1px,1px;bor:2px,2px,2px,2px;\"\n\t\t\t\t\t\t\t\tdata-frame_0=\"x:-30px;\"\n\t\t\t\t\t\t\t\tdata-frame_1=\"e:Power0.easeIn;st:1540;sp:350;sR:1540;\"\n\t\t\t\t\t\t\t\tdata-frame_999=\"o:0;e:Back.easeIn;st:w;sR:7110;\"\n\t\t\t\t\t\t\t\tdata-frame_hover=\"c:#000;bgc:#fff;boc:#fff;bor:2px,2px,2px,2px;bow:1px,1px,1px,1px;sp:200;e:Power1.easeInOut;\"\n\t\t\t\t\t\t\t\tstyle=\"z-index:8;background-color:rgba(0,0,0,0.75);font-family:Roboto;text-transform:uppercase;\"\n\t\t\t\t\t\t\t>ISI FORMULIR <i class=\"fa-chevron-right\"><\/i> \n\t\t\t\t\t\t\t<\/a><!--\n-->\t\t\t\t\t\t<\/rs-slide>\n\t\t\t\t\t\t<rs-slide data-key=\"rs-43\" data-title=\"Slide\" data-thumb=\"\/\/mark.co.id\/sites\/wp-content\/uploads\/2021\/03\/Slider-LSP-1-05-100x50.png\" data-anim=\"ei:d;eo:d;s:600;r:0;t:fade;sl:d;\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" src=\"\/\/mark.co.id\/sites\/wp-content\/uploads\/2021\/03\/Slider-LSP-1-05.png\" title=\"Slider LSP 2\" width=\"2847\" height=\"1602\" data-parallax=\"14\" data-panzoom=\"d:10000;ss:100;se:100%;\" class=\"rev-slidebg\" data-no-retina>\n<!--\n\t\t\t\t\t\t\t--><rs-layer\n\t\t\t\t\t\t\t\tid=\"slider-8-slide-43-layer-1\" \n\t\t\t\t\t\t\t\tdata-type=\"text\"\n\t\t\t\t\t\t\t\tdata-color=\"#ffffff\"\n\t\t\t\t\t\t\t\tdata-rsp_ch=\"on\"\n\t\t\t\t\t\t\t\tdata-xy=\"x:r;xo:665px;y:c;yo:-120px;\"\n\t\t\t\t\t\t\t\tdata-text=\"s:32;l:36;fw:700;a:center;\"\n\t\t\t\t\t\t\t\tdata-dim=\"h:46;\"\n\t\t\t\t\t\t\t\tdata-vbility=\"t,t,t,f\"\n\t\t\t\t\t\t\t\tdata-frame_0=\"tp:600;\"\n\t\t\t\t\t\t\t\tdata-frame_1=\"tp:600;e:Power2.easeInOut;st:500;sp:500;sR:500;\"\n\t\t\t\t\t\t\t\tdata-frame_999=\"o:0;tp:600;e:nothing;st:w;sR:8000;\"\n\t\t\t\t\t\t\t\tstyle=\"z-index:13;font-family:Montserrat;\"\n\t\t\t\t\t\t\t>SEMUA UJI KOMPETENSI \n\t\t\t\t\t\t\t<\/rs-layer><!--\n\n\t\t\t\t\t\t\t--><rs-layer\n\t\t\t\t\t\t\t\tid=\"slider-8-slide-43-layer-5\" \n\t\t\t\t\t\t\t\tdata-type=\"text\"\n\t\t\t\t\t\t\t\tdata-color=\"#007142\"\n\t\t\t\t\t\t\t\tdata-rsp_ch=\"on\"\n\t\t\t\t\t\t\t\tdata-xy=\"x:r;xo:665px;y:c;yo:60px;\"\n\t\t\t\t\t\t\t\tdata-text=\"s:20;l:41;fw:700;\"\n\t\t\t\t\t\t\t\tdata-vbility=\"t,t,t,f\"\n\t\t\t\t\t\t\t\tdata-padding=\"r:10;l:10;\"\n\t\t\t\t\t\t\t\tdata-frame_0=\"tp:600;\"\n\t\t\t\t\t\t\t\tdata-frame_1=\"tp:600;e:Power2.easeInOut;st:1000;sp:500;sR:1000;\"\n\t\t\t\t\t\t\t\tdata-frame_999=\"o:0;tp:600;e:nothing;st:w;sR:7500;\"\n\t\t\t\t\t\t\t\tstyle=\"z-index:10;background-color:#99cc00;font-family:Montserrat;\"\n\t\t\t\t\t\t\t>E-EXAM \/ E-ESSAY \/ E-INTERVIEW \n\t\t\t\t\t\t\t<\/rs-layer><!--\n\n\t\t\t\t\t\t\t--><rs-layer\n\t\t\t\t\t\t\t\tid=\"slider-8-slide-43-layer-13\" \n\t\t\t\t\t\t\t\tdata-type=\"text\"\n\t\t\t\t\t\t\t\tdata-color=\"#99cc00\"\n\t\t\t\t\t\t\t\tdata-rsp_ch=\"on\"\n\t\t\t\t\t\t\t\tdata-xy=\"x:r;xo:665px;y:c;yo:-15px;\"\n\t\t\t\t\t\t\t\tdata-text=\"s:104;l:119;fw:700;a:right;\"\n\t\t\t\t\t\t\t\tdata-dim=\"w:417px;\"\n\t\t\t\t\t\t\t\tdata-vbility=\"t,t,t,f\"\n\t\t\t\t\t\t\t\tdata-frame_0=\"tp:600;\"\n\t\t\t\t\t\t\t\tdata-frame_1=\"tp:600;e:Power2.easeInOut;st:500;sp:500;sR:500;\"\n\t\t\t\t\t\t\t\tdata-frame_999=\"o:0;tp:600;e:nothing;st:w;sR:8000;\"\n\t\t\t\t\t\t\t\tstyle=\"z-index:11;font-family:Montserrat;\"\n\t\t\t\t\t\t\t>ONLINE \n\t\t\t\t\t\t\t<\/rs-layer><!--\n\n\t\t\t\t\t\t\t--><rs-layer\n\t\t\t\t\t\t\t\tid=\"slider-8-slide-43-layer-18\" \n\t\t\t\t\t\t\t\tdata-type=\"text\"\n\t\t\t\t\t\t\t\tdata-color=\"#ffffff\"\n\t\t\t\t\t\t\t\tdata-rsp_ch=\"on\"\n\t\t\t\t\t\t\t\tdata-xy=\"x:r;xo:665px;y:c;yo:-75px;\"\n\t\t\t\t\t\t\t\tdata-text=\"s:38;l:44;fw:700;a:center;\"\n\t\t\t\t\t\t\t\tdata-dim=\"h:56;\"\n\t\t\t\t\t\t\t\tdata-vbility=\"t,t,t,f\"\n\t\t\t\t\t\t\t\tdata-frame_0=\"tp:600;\"\n\t\t\t\t\t\t\t\tdata-frame_1=\"tp:600;e:Power2.easeInOut;st:500;sp:500;sR:500;\"\n\t\t\t\t\t\t\t\tdata-frame_999=\"o:0;tp:600;e:nothing;st:w;sR:8000;\"\n\t\t\t\t\t\t\t\tstyle=\"z-index:4;font-family:Montserrat;\"\n\t\t\t\t\t\t\t>DILAKUKAN SECARA \n\t\t\t\t\t\t\t<\/rs-layer><!--\n\n\t\t\t\t\t\t\t--><a\n\t\t\t\t\t\t\t\tid=\"slider-8-slide-43-layer-38\" \n\t\t\t\t\t\t\t\tclass=\"rs-layer rev-btn\"\n\t\t\t\t\t\t\t\thref=\"https:\/\/mark.co.id\/sites\/classroom\" target=\"_blank\" rel=\"nofollow\"\n\t\t\t\t\t\t\t\tdata-type=\"button\"\n\t\t\t\t\t\t\t\tdata-color=\"#ffffff\"\n\t\t\t\t\t\t\t\tdata-rsp_ch=\"on\"\n\t\t\t\t\t\t\t\tdata-xy=\"x:r;xo:665px;y:360px;\"\n\t\t\t\t\t\t\t\tdata-text=\"w:normal;s:12;l:14;ls:1;\"\n\t\t\t\t\t\t\t\tdata-dim=\"minh:0px;\"\n\t\t\t\t\t\t\t\tdata-padding=\"t:8;r:20;b:8;l:20;\"\n\t\t\t\t\t\t\t\tdata-border=\"bos:solid;boc:#ffffff;bow:1px,1px,1px,1px;\"\n\t\t\t\t\t\t\t\tdata-frame_0=\"x:-30px;\"\n\t\t\t\t\t\t\t\tdata-frame_1=\"e:Power0.easeIn;st:1290;sp:350;sR:1290;\"\n\t\t\t\t\t\t\t\tdata-frame_999=\"o:0;e:Back.easeIn;st:w;sR:7360;\"\n\t\t\t\t\t\t\t\tdata-frame_hover=\"c:#007142;bgc:#fff;boc:#fff;bor:0px,0px,0px,0px;bos:solid;bow:1px,1px,1px,1px;sp:200;e:Power1.easeInOut;\"\n\t\t\t\t\t\t\t\tstyle=\"z-index:9;font-family:Roboto;text-transform:uppercase;\"\n\t\t\t\t\t\t\t>MarkCert Classroom <i class=\"fa-chevron-right\"><\/i> \n\t\t\t\t\t\t\t<\/a><!--\n-->\t\t\t\t\t\t<\/rs-slide>\n\t\t\t\t\t\t<rs-slide data-key=\"rs-42\" data-title=\"Value Markcert\" data-thumb=\"\/\/mark.co.id\/sites\/wp-content\/uploads\/2021\/03\/Slider-LSP-2-100x50.png\" data-anim=\"ei:d;eo:d;s:600;r:0;t:fade;sl:d;\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" src=\"\/\/mark.co.id\/sites\/wp-content\/uploads\/2021\/03\/Slider-LSP-2.png\" title=\"Slider LSP 3\" width=\"2847\" height=\"1602\" data-parallax=\"14\" data-panzoom=\"d:10000;ss:100%;se:103%;\" class=\"rev-slidebg\" data-no-retina>\n<!--\n\t\t\t\t\t\t\t--><rs-layer\n\t\t\t\t\t\t\t\tid=\"slider-8-slide-42-layer-4\" \n\t\t\t\t\t\t\t\tclass=\"tp-shape tp-shapewrapper\"\n\t\t\t\t\t\t\t\tdata-type=\"shape\"\n\t\t\t\t\t\t\t\tdata-rsp_ch=\"on\"\n\t\t\t\t\t\t\t\tdata-xy=\"x:c;y:c;\"\n\t\t\t\t\t\t\t\tdata-text=\"w:normal;fw:700;\"\n\t\t\t\t\t\t\t\tdata-dim=\"w:3000px;h:873px;\"\n\t\t\t\t\t\t\t\tdata-actions='o:click;a:simplelink;target:_blank;url:https:\/\/www.brcgs.com\/partners\/find-a-consultant\/list-updated\/lely-rahmawaty\/;'\n\t\t\t\t\t\t\t\tdata-frame_0=\"tp:600;\"\n\t\t\t\t\t\t\t\tdata-frame_1=\"tp:600;e:Power2.easeInOut;\"\n\t\t\t\t\t\t\t\tdata-frame_999=\"o:0;tp:600;e:nothing;st:w;\"\n\t\t\t\t\t\t\t\tstyle=\"z-index:5;background-color:rgba(0,0,0,0.50);background:linear-gradient(to bottom, rgba(101,100,96,0.8) 0%,rgba(101,100,96,0) 35%,rgba(101,100,96,0) 45%,rgba(101,100,96,0.9) 100%);\"\n\t\t\t\t\t\t\t> \n\t\t\t\t\t\t\t<\/rs-layer><!--\n-->\t\t\t\t\t\t<\/rs-slide>\n\t\t\t\t\t\t<rs-slide data-key=\"rs-48\" data-title=\"Slide\" data-thumb=\"\/\/mark.co.id\/sites\/wp-content\/uploads\/2021\/03\/Slider-LSP-2-06-100x50.png\" data-anim=\"ei:d;eo:d;s:600;r:0;t:fade;sl:d;\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" src=\"\/\/mark.co.id\/sites\/wp-content\/uploads\/2021\/03\/Slider-LSP-2-06.png\" alt=\"Pernyataan Ketidakberpihakan\" title=\"Slider LSP 4\" width=\"2847\" height=\"1602\" data-parallax=\"14\" data-panzoom=\"d:10000;ss:100;se:100%;\" class=\"rev-slidebg\" data-no-retina>\n<!--\n\t\t\t\t\t\t\t--><rs-layer\n\t\t\t\t\t\t\t\tid=\"slider-8-slide-48-layer-16\" \n\t\t\t\t\t\t\t\tdata-type=\"text\"\n\t\t\t\t\t\t\t\tdata-color=\"#ffffff\"\n\t\t\t\t\t\t\t\tdata-rsp_ch=\"on\"\n\t\t\t\t\t\t\t\tdata-xy=\"x:90px;y:c;yo:157px;\"\n\t\t\t\t\t\t\t\tdata-text=\"s:30;l:36;fw:700;\"\n\t\t\t\t\t\t\t\tdata-vbility=\"t,t,t,f\"\n\t\t\t\t\t\t\t\tdata-frame_0=\"tp:600;\"\n\t\t\t\t\t\t\t\tdata-frame_1=\"tp:600;e:Power2.easeInOut;st:500;sp:500;sR:500;\"\n\t\t\t\t\t\t\t\tdata-frame_999=\"o:0;tp:600;e:nothing;st:w;sR:8000;\"\n\t\t\t\t\t\t\t\tstyle=\"z-index:11;font-family:Montserrat;\"\n\t\t\t\t\t\t\t>MANAJEMEN <br>\nKETIDAKBERPIHAKAN \n\t\t\t\t\t\t\t<\/rs-layer><!--\n\n\t\t\t\t\t\t\t--><a\n\t\t\t\t\t\t\t\tid=\"slider-8-slide-48-layer-38\" \n\t\t\t\t\t\t\t\tclass=\"rs-layer rev-btn rev-hiddenicon\"\n\t\t\t\t\t\t\t\thref=\"https:\/\/mark.co.id\/sites\/certification-of-persons\/manajemen-ketidakberpihakan\/\" target=\"_self\" rel=\"nofollow\"\n\t\t\t\t\t\t\t\tdata-type=\"button\"\n\t\t\t\t\t\t\t\tdata-color=\"#ffffff\"\n\t\t\t\t\t\t\t\tdata-rsp_ch=\"on\"\n\t\t\t\t\t\t\t\tdata-xy=\"x:90px;y:306px;\"\n\t\t\t\t\t\t\t\tdata-text=\"w:normal;s:17;l:20;ls:1;\"\n\t\t\t\t\t\t\t\tdata-dim=\"minh:0px;\"\n\t\t\t\t\t\t\t\tdata-padding=\"t:12;r:20;b:12;l:20;\"\n\t\t\t\t\t\t\t\tdata-border=\"boc:#ffffff;bow:1px,1px,1px,1px;bor:2px,2px,2px,2px;\"\n\t\t\t\t\t\t\t\tdata-frame_0=\"x:-30px;\"\n\t\t\t\t\t\t\t\tdata-frame_1=\"e:Power0.easeIn;st:1540;sp:350;sR:1540;\"\n\t\t\t\t\t\t\t\tdata-frame_999=\"o:0;e:Back.easeIn;st:w;sR:7110;\"\n\t\t\t\t\t\t\t\tdata-frame_hover=\"c:#000;bgc:#fff;boc:#fff;bor:2px,2px,2px,2px;bow:1px,1px,1px,1px;sp:200;e:Power1.easeInOut;\"\n\t\t\t\t\t\t\t\tstyle=\"z-index:8;background-color:rgba(0,0,0,0.75);font-family:Roboto;text-transform:uppercase;\"\n\t\t\t\t\t\t\t>SELENGKAPNYA <i class=\"fa-chevron-right\"><\/i> \n\t\t\t\t\t\t\t<\/a><!--\n-->\t\t\t\t\t\t<\/rs-slide>\n\t\t\t\t\t\t<rs-slide data-key=\"rs-51\" data-title=\"Slide\" data-thumb=\"\/\/mark.co.id\/sites\/wp-content\/uploads\/2021\/12\/DS-Akreditasi-KAN-V1-R02-100x50.png\" data-anim=\"ei:d;eo:d;s:600;r:0;t:fade;sl:d;\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" src=\"\/\/mark.co.id\/sites\/wp-content\/uploads\/2021\/12\/DS-Akreditasi-KAN-V1-R02.png\" title=\"DS-Akreditasi KAN V1 R02\" width=\"4167\" height=\"2344\" data-parallax=\"14\" data-panzoom=\"d:10000;ss:100;se:100%;\" class=\"rev-slidebg\" data-no-retina>\n<!--\n\t\t\t\t\t\t\t--><rs-layer\n\t\t\t\t\t\t\t\tid=\"slider-8-slide-51-layer-16\" \n\t\t\t\t\t\t\t\tdata-type=\"text\"\n\t\t\t\t\t\t\t\tdata-color=\"#ffffff\"\n\t\t\t\t\t\t\t\tdata-rsp_ch=\"on\"\n\t\t\t\t\t\t\t\tdata-xy=\"x:74px;y:c;yo:-61px;\"\n\t\t\t\t\t\t\t\tdata-text=\"s:52;l:55;fw:700;a:center;\"\n\t\t\t\t\t\t\t\tdata-dim=\"h:71;\"\n\t\t\t\t\t\t\t\tdata-vbility=\"t,t,t,f\"\n\t\t\t\t\t\t\t\tdata-frame_0=\"tp:600;\"\n\t\t\t\t\t\t\t\tdata-frame_1=\"tp:600;e:Power2.easeInOut;st:500;sp:500;sR:500;\"\n\t\t\t\t\t\t\t\tdata-frame_999=\"o:0;tp:600;e:nothing;st:w;sR:8000;\"\n\t\t\t\t\t\t\t\tstyle=\"z-index:11;font-family:Montserrat;\"\n\t\t\t\t\t\t\t>LSP MARKCERT \n\t\t\t\t\t\t\t<\/rs-layer><!--\n\n\t\t\t\t\t\t\t--><rs-layer\n\t\t\t\t\t\t\t\tid=\"slider-8-slide-51-layer-21\" \n\t\t\t\t\t\t\t\tdata-type=\"image\"\n\t\t\t\t\t\t\t\tdata-rsp_ch=\"on\"\n\t\t\t\t\t\t\t\tdata-xy=\"x:75px;y:289px;\"\n\t\t\t\t\t\t\t\tdata-text=\"w:normal;\"\n\t\t\t\t\t\t\t\tdata-dim=\"w:226px;h:86px;\"\n\t\t\t\t\t\t\t\tdata-frame_1=\"y:-5;st:710;sR:710;\"\n\t\t\t\t\t\t\t\tdata-frame_999=\"o:0;st:w;sR:7990;\"\n\t\t\t\t\t\t\t\tstyle=\"z-index:9;\"\n\t\t\t\t\t\t\t><img loading=\"lazy\" decoding=\"async\" src=\"\/\/mark.co.id\/sites\/wp-content\/uploads\/2021\/12\/Accreditation-MarkCert.png\" width=\"1156\" height=\"438\" data-no-retina> \n\t\t\t\t\t\t\t<\/rs-layer><!--\n\n\t\t\t\t\t\t\t--><rs-layer\n\t\t\t\t\t\t\t\tid=\"slider-8-slide-51-layer-22\" \n\t\t\t\t\t\t\t\tdata-type=\"text\"\n\t\t\t\t\t\t\t\tdata-color=\"#ffffff\"\n\t\t\t\t\t\t\t\tdata-rsp_ch=\"on\"\n\t\t\t\t\t\t\t\tdata-xy=\"x:76px;y:c;yo:-2px;\"\n\t\t\t\t\t\t\t\tdata-text=\"s:26;l:33;fw:700;\"\n\t\t\t\t\t\t\t\tdata-dim=\"w:455;\"\n\t\t\t\t\t\t\t\tdata-vbility=\"t,t,t,f\"\n\t\t\t\t\t\t\t\tdata-frame_0=\"tp:600;\"\n\t\t\t\t\t\t\t\tdata-frame_1=\"tp:600;e:Power2.easeInOut;st:500;sp:500;sR:500;\"\n\t\t\t\t\t\t\t\tdata-frame_999=\"o:0;tp:600;e:nothing;st:w;sR:8000;\"\n\t\t\t\t\t\t\t\tstyle=\"z-index:10;font-family:Montserrat;\"\n\t\t\t\t\t\t\t>TERAKREDITASI OLEH KOMITE <BR> AKREDITASI NASIONAL (KAN) \n\t\t\t\t\t\t\t<\/rs-layer><!--\n-->\t\t\t\t\t\t<\/rs-slide>\n\t\t\t\t\t<\/rs-slides>\n\t\t\t\t\t<rs-progress class=\"rs-bottom\" style=\"visibility: hidden !important;\"><\/rs-progress>\n\t\t\t\t<\/rs-module>\n\t\t\t\t<script type=\"text\/javascript\">\n\t\t\t\t\tsetREVStartSize({c: 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unescape(\"%23rev_slider_8_1_wrapper%20.uranus.tparrows%20%7B%0A%20%20width%3A50px%3B%0A%20%20height%3A50px%3B%0A%20%20background%3Argba%28255%2C255%2C255%2C0%29%3B%0A%20%7D%0A%20%23rev_slider_8_1_wrapper%20.uranus.tparrows%3Abefore%20%7B%0A%20width%3A50px%3B%0A%20height%3A50px%3B%0A%20line-height%3A50px%3B%0A%20font-size%3A40px%3B%0A%20transition%3Aall%200.3s%3B%0A-webkit-transition%3Aall%200.3s%3B%0A%20%7D%0A%20%0A%20%20%23rev_slider_8_1_wrapper%20.uranus.tparrows%3Ahover%3Abefore%20%7B%0A%20%20%20%20opacity%3A0.75%3B%0A%20%20%7D%0A\");\n\t\t\t\t\tvar htmlDiv = document.getElementById('rs-plugin-settings-inline-css');\n\t\t\t\t\tif(htmlDiv) {\n\t\t\t\t\t\thtmlDiv.innerHTML = htmlDiv.innerHTML + htmlDivCss;\n\t\t\t\t\t}else{\n\t\t\t\t\t\tvar htmlDiv = document.createElement('div');\n\t\t\t\t\t\thtmlDiv.innerHTML = '<style>' + htmlDivCss + '<\/style>';\n\t\t\t\t\t\tdocument.getElementsByTagName('head')[0].appendChild(htmlDiv.childNodes[0]);\n\t\t\t\t\t}\n\t\t\t\t<\/script>\n\t\t\t\t<script>\n\t\t\t\t\tvar htmlDivCss = unescape(\"%0A%0A%0A%0A%0A%0A\");\n\t\t\t\t\tvar htmlDiv = document.getElementById('rs-plugin-settings-inline-css');\n\t\t\t\t\tif(htmlDiv) {\n\t\t\t\t\t\thtmlDiv.innerHTML = htmlDiv.innerHTML + htmlDivCss;\n\t\t\t\t\t}else{\n\t\t\t\t\t\tvar htmlDiv = document.createElement('div');\n\t\t\t\t\t\thtmlDiv.innerHTML = '<style>' + htmlDivCss + '<\/style>';\n\t\t\t\t\t\tdocument.getElementsByTagName('head')[0].appendChild(htmlDiv.childNodes[0]);\n\t\t\t\t\t}\n\t\t\t\t<\/script>\n\t\t\t<\/rs-module-wrap>\n\t\t\t<!-- END REVOLUTION SLIDER -->\n[\/vc_column][\/vc_row][vc_section css=&#8221;.vc_custom_1615364995538{padding-top: 50px !important;}&#8221;][vc_row css_animation=&#8221;none&#8221;][vc_column css_animation=&#8221;fadeIn&#8221; width=&#8221;1\/4&#8243;][vc_custom_heading text=&#8221;<b>Information<\/b>&#8221; font_container=&#8221;tag:h3|text_align:left|line_height:2.7&#8243; use_theme_fonts=&#8221;yes&#8221; css=&#8221;.vc_custom_1685921955901{border-top-width: 1px !important;border-bottom-width: 1px !important;border-top-color: #cecece !important;border-top-style: solid !important;border-bottom-color: #cecece !important;border-bottom-style: solid !important;border-radius: 1px !important;}&#8221; link=&#8221;url:https%3A%2F%2Fmark.co.id%2Fsites%2Fcertification-of-persons%2F|title:Informasi%20Sertifikasi%20Person||&#8221;][vc_custom_heading text=&#8221;<b>Accreditation<\/b>&#8221; font_container=&#8221;tag:h3|text_align:left|line_height:2.7&#8243; use_theme_fonts=&#8221;yes&#8221; css=&#8221;.vc_custom_1685921978882{border-bottom-width: 1px !important;border-bottom-color: #cecece !important;border-bottom-style: solid !important;border-radius: 1px !important;}&#8221; link=&#8221;url:https%3A%2F%2Fmark.co.id%2Fsites%2Fcertification-of-persons%2Fakreditasi-markcert%2F|title:Akreditasi||&#8221;][vc_toggle title=&#8221;<b>Certification Schemes<\/b>&#8221; style=&#8221;text_only&#8221; color=&#8221;mulled_wine&#8221; size=&#8221;lg&#8221; css_animation=&#8221;none&#8221; custom_font_container=&#8221;tag:h3|text_align:left|line_height:2.7&#8243; custom_use_theme_fonts=&#8221;yes&#8221; use_custom_heading=&#8221;true&#8221; css=&#8221;.vc_custom_1685922022015{border-bottom-width: 1px !important;border-bottom-color: #cecece !important;border-bottom-style: solid !important;border-radius: 1px !important;}&#8221;]<strong>LSP Kesehatan<\/strong><\/p>\n<ul>\n<li><span style=\"text-decoration: underline;\"><a href=\"https:\/\/mark.co.id\/sites\/certification-of-persons\/lingkup-auditor-inspektur-cgmp\/\">Auditor\/Inspektur cGMP\u00a0<\/a><\/span><\/li>\n<li><a href=\"https:\/\/mark.co.id\/sites\/certification-of-persons\/lingkup-inspektur-kompartemen-bebas-penyakit\/\"><span style=\"text-decoration: underline;\">Inspektur Kompartemen Bebas Penyakit<\/span><\/a><\/li>\n<\/ul>\n<p><strong>LSP Energi (soon)<\/strong><\/p>\n<ul>\n<li><span style=\"color: #333333;\"><a style=\"color: #333333;\" href=\"https:\/\/mark.co.id\/sites\/certification-of-persons\/lingkup-manajemen-energi\"><u>Manajemen Energi<\/u><\/a><\/span><\/li>\n<li><span style=\"text-decoration: underline;\"><span style=\"color: #333333;\"><a style=\"color: #333333; text-decoration: underline;\" href=\"https:\/\/mark.co.id\/sites\/certification-of-persons\/lingkup-konservasi-energi\">Konservasi Energi<\/a><\/span><\/span><\/li>\n<\/ul>\n<p>[\/vc_toggle][vc_toggle title=&#8221;<b>Certification Process<\/b>&#8221; style=&#8221;text_only&#8221; color=&#8221;mulled_wine&#8221; size=&#8221;lg&#8221; css_animation=&#8221;none&#8221; custom_font_container=&#8221;tag:h3|text_align:left|line_height:2.7&#8243; custom_use_theme_fonts=&#8221;yes&#8221; use_custom_heading=&#8221;true&#8221; css=&#8221;.vc_custom_1685922048843{margin-top: -20px !important;border-bottom-width: 1px !important;border-bottom-color: #cecece !important;border-bottom-style: solid !important;border-radius: 1px !important;}&#8221;]<\/p>\n<ul>\n<li><a href=\"https:\/\/mark.co.id\/sites\/certification-of-persons\/proses-sertifikasi\/#proses-aplikasi\"><u>Proses Aplikasi<\/u><\/a><\/li>\n<li><a href=\"https:\/\/mark.co.id\/sites\/certification-of-persons\/proses-sertifikasi\/#proses-asesmen\"><span style=\"text-decoration: underline;\">Proses Asesmen<\/span><\/a><\/li>\n<li><a href=\"https:\/\/mark.co.id\/sites\/certification-of-persons\/proses-sertifikasi\/#proses-ujian\"><span style=\"text-decoration: underline;\">Proses Ujian<\/span><\/a><\/li>\n<li><a href=\"https:\/\/mark.co.id\/sites\/certification-of-persons\/proses-sertifikasi\/#keputusan-sertifikasi\"><span style=\"text-decoration: underline;\">Keputusan Sertifikasi<\/span><\/a><\/li>\n<\/ul>\n<p>[\/vc_toggle][vc_toggle title=&#8221;<b>Requirements<\/b>&#8221; style=&#8221;text_only&#8221; color=&#8221;mulled_wine&#8221; size=&#8221;lg&#8221; css_animation=&#8221;none&#8221; custom_font_container=&#8221;tag:h3|text_align:left|line_height:2.7&#8243; custom_use_theme_fonts=&#8221;yes&#8221; use_custom_heading=&#8221;true&#8221; css=&#8221;.vc_custom_1685922107340{margin-top: -20px !important;border-bottom-width: 1px !important;border-bottom-color: #cecece !important;border-bottom-style: solid !important;border-radius: 1px !important;}&#8221;]<\/p>\n<ul>\n<li><a href=\"https:\/\/mark.co.id\/sites\/certification-of-persons\/ketentuan-sertifikat\/#pembekuan-pencabutan-pengurangan-ruang-lingkup\"><u>Pembekuan, Pencabutan dan Pengurangan Ruang Lingkup<\/u><\/a><\/li>\n<li><a href=\"https:\/\/mark.co.id\/sites\/certification-of-persons\/ketentuan-sertifikat\/#penggunaan-sertifikat-logo-tanda-markcert\"><span style=\"text-decoration: underline;\">Penggunaan Sertifikat, Logo, dan Tanda MarkCert<\/span><\/a><\/li>\n<li><a href=\"https:\/\/mark.co.id\/sites\/certification-of-persons\/ketentuan-sertifikat\/#kode-etik\"><span style=\"text-decoration: underline;\">Kode Etik<\/span><\/a><\/li>\n<\/ul>\n<p>[\/vc_toggle][vc_custom_heading text=&#8221;<b>Re-Certification<\/b>&#8221; font_container=&#8221;tag:h3|text_align:left|line_height:2.7&#8243; use_theme_fonts=&#8221;yes&#8221; css=&#8221;.vc_custom_1685922132945{margin-top: -25px !important;border-bottom-width: 1px !important;border-bottom-color: #cecece !important;border-bottom-style: solid !important;border-radius: 1px !important;}&#8221; link=&#8221;url:%23|title:Sertifikasi%20Ulang||&#8221;][vc_custom_heading text=&#8221;<b>Surveillance<\/b>&#8221; font_container=&#8221;tag:h3|text_align:left|line_height:2.7&#8243; use_theme_fonts=&#8221;yes&#8221; css=&#8221;.vc_custom_1685922172609{border-bottom-width: 1px !important;border-bottom-color: #cecece !important;border-bottom-style: solid !important;border-radius: 1px !important;}&#8221; link=&#8221;url:https%3A%2F%2Fmark.co.id%2Fsites%2Fcertification-of-persons%2Fproses-survailen%2F|title:Proses%20Survailen||&#8221;][vc_custom_heading text=&#8221;<b>Impartiality<\/b>&#8221; font_container=&#8221;tag:h3|text_align:left|line_height:2.7&#8243; use_theme_fonts=&#8221;yes&#8221; css=&#8221;.vc_custom_1685922192095{border-bottom-width: 1px !important;border-bottom-color: #cecece !important;border-bottom-style: solid !important;border-radius: 1px !important;}&#8221; link=&#8221;url:https%3A%2F%2Fmark.co.id%2Fsites%2Fcertification-of-persons%2Fmanajemen-ketidakberpihakan%2F|title:Manajemen%20Ketidakberpihakan||&#8221;][vc_custom_heading text=&#8221;<b>Appeals and Complaints<\/b>&#8221; font_container=&#8221;tag:h3|text_align:left|line_height:2.7&#8243; use_theme_fonts=&#8221;yes&#8221; css=&#8221;.vc_custom_1685922225039{border-bottom-width: 1px !important;border-bottom-color: #cecece !important;border-bottom-style: solid !important;border-radius: 1px !important;}&#8221; link=&#8221;url:https%3A%2F%2Fmark.co.id%2Fsites%2Fcertification-of-persons%2Fbanding-keluhan%2F|title:Banding%20dan%20Keluhan||&#8221;][vc_cta h2=&#8221;<b>AKREDITASI<\/b>&#8221; h2_font_container=&#8221;color:%23007142|line_height:1.5&#8243; h2_use_theme_fonts=&#8221;yes&#8221; style=&#8221;flat&#8221; color=&#8221;white&#8221; use_custom_fonts_h2=&#8221;true&#8221; css=&#8221;.vc_custom_1685922338429{padding-top: 50px !important;border-radius: 1px !important;}&#8221;]<b>Accredited <\/b>based on SNI ISO\/IEC 17024:2012.<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;[\/vc_cta][\/vc_column][vc_column css_animation=&#8221;fadeIn&#8221; width=&#8221;3\/4&#8243;][vc_text_separator title=&#8221;<b>APPEALS AND COMPLAINTS<\/b>&#8221; title_align=&#8221;separator_align_left&#8221; align=&#8221;align_right&#8221;][vc_column_text]<\/p>\n<p style=\"text-align: justify;\"><span style=\"color: #333333;\">Appeals and Complaints Process and Procedures are regulated in the Procedure (P-MKT-05) and listed in the Health Certification Scheme (S-PCP-01) as a guideline that LSP MarkCert guarantees that all appeals and complaints are handled constructively, neutrally and in a timely manner. Methods and process of appeals and complaints as follows:<\/span><\/p>\n<ol style=\"color: #333333;\">\n<li><span style=\"color: #333333;\">Pengajuan pengaduan (keluhan) atau banding dapat disampaikan secara resmi melalui surat tertulis Direktur Markco International melalui:<\/span>\n<ul style=\"color: #333333;\">\n<li><span style=\"color: #333333;\">Datang ke kantor Markco International di SME Tower, GBC Office, Lantai 6, Jl. Jend. Gatot Subroto Kav. 97 Pancoran Barat, Jakarta Selatan 12780; atau<\/span><\/li>\n<li><span style=\"color: #333333;\"><a href=\"https:\/\/mark.co.id\/sites\/wp-content\/uploads\/2021\/03\/F-MKT-05A-Surat-Pengajuan-Pengaduan-atau-Banding-V1-R01.pdf\"><span style=\"text-decoration: underline; color: #008000;\">Download Form<\/span><\/a> Banding dan Keluhan lalu kirim ke email <span style=\"text-decoration: underline; color: #008000;\">info@mark.co.id<\/span>; atau<\/span><\/li>\n<li><span style=\"color: #333333;\">Isi Form Banding dan Keluhan pada Menu <span style=\"text-decoration: underline; color: #008000;\"><a style=\"color: #008000; text-decoration: underline;\" href=\"https:\/\/mark.co.id\/sites\/certification-of-persons\/banding-keluhan\/\">Banding dan Keluhan<\/a><\/span> yang ada di website; atau<\/span><\/li>\n<li><span style=\"color: #333333;\">Melalui kotak saran yang terpasang di ruang pelayanan GBC.<\/span><\/li>\n<\/ul>\n<\/li>\n<li><span style=\"color: #333333;\">Pengaduan harus mencantumkan dan memiliki :<\/span>\n<ul style=\"color: #333333;\">\n<li><span style=\"color: #333333;\">Identitas jelas, meliputi: nama, alamat dan personel pengubung\/no telp;<\/span><\/li>\n<li><span style=\"color: #333333;\">Menyampaikan\/membawa\/melampirkan data serta bukti-bukti yang dapat dipertanggungjawabkan secara hukum.<\/span><\/li>\n<\/ul>\n<\/li>\n<li><span style=\"color: #333333;\">Keputusan hasil pengaduan atau banding diinformasikan secara tertulis oleh Direktur Markco International kepada pihak yang mengajukan pengaduan atau banding;<\/span><\/li>\n<li><span style=\"color: #333333;\">Rekaman hasil penanganan pengaduan atau banding disimpan oleh LSP MarkCert.<\/span><\/li>\n<li><span style=\"color: #333333;\">Penyelesaian atas pengaduan selambat-lambatnya 5 (lima) hari kerja terhitung sejak diterimanya pengaduan.<\/span><\/li>\n<li><span style=\"color: #333333;\">Penyelesaian atas banding selambat-lambatnya 60 (enam puluh) hari kerja sejak diterimanya banding.<\/span><\/li>\n<\/ol>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section][vc_section full_width=&#8221;stretch_row&#8221; css=&#8221;.vc_custom_1613694904200{background-color: #eff0f4 !important;}&#8221;][vc_row css=&#8221;.vc_custom_1613694963433{padding-top: 10px !important;padding-bottom: 20px !important;}&#8221;][vc_column width=&#8221;3\/5&#8243; css=&#8221;.vc_custom_1602773085537{padding-top: 0px !important;}&#8221;][vc_column_text]<\/p>\n<h2><span style=\"color: #008000;\"><strong>SUBMIT APPEALS AND COMPLAINTS<\/strong><\/span><\/h2>\n<h3>Fill out the form directly or download and send it to an email\u00a0 <span style=\"color: #008000;\">lelyrahmawaty@mark.co.id<\/span><\/h3>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/5&#8243;][vc_btn title=&#8221;SUBMIT&#8221; style=&#8221;flat&#8221; color=&#8221;green&#8221; size=&#8221;lg&#8221; align=&#8221;left&#8221; i_icon_fontawesome=&#8221;fa fa-search&#8221; button_block=&#8221;true&#8221; add_icon=&#8221;true&#8221; link=&#8221;url:https%3A%2F%2Fmark.co.id%2Fsites%2Fcertification-of-persons%2Fbanding-keluhan%2Fform-banding-keluhan|title:Form%20Banding%20dan%20Keluhan|target:%20_blank|&#8221;][\/vc_column][vc_column width=&#8221;1\/5&#8243;][vc_btn title=&#8221;DOWNLOAD&#8221; style=&#8221;flat&#8221; color=&#8221;green&#8221; size=&#8221;lg&#8221; align=&#8221;left&#8221; i_icon_fontawesome=&#8221;fa fa-download&#8221; button_block=&#8221;true&#8221; add_icon=&#8221;true&#8221; link=&#8221;url:https%3A%2F%2Fmark.co.id%2Fsites%2Fwp-content%2Fuploads%2F2021%2F03%2FF-MKT-05A-Surat-Pengajuan-Pengaduan-atau-Banding-V1-R01.pdf|title:Unduh%20Form%20Banding|target:%20_blank|&#8221;][\/vc_column][\/vc_row][\/vc_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>[vc_row full_width=&#8221;stretch_row&#8221;][vc_column][\/vc_column][\/vc_row][vc_section css=&#8221;.vc_custom_1615364995538{padding-top: 50px !important;}&#8221;][vc_row 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